Privacy Policy
(If you are a user having your usual residence in the US)
Welcome to ZERO10 (the “Platform”). The Platform is provided and controlled by ZERO10,
Inc. (“ZERO10”, “we” or “us”). We are committed to protecting and respecting your
privacy. This Privacy Policy covers the experience we provide for users age 13 and
over on our Platform.
Capitalized terms that are not defined in this policy have
the meaning given to them in the Terms of Service.
What information do we collect?
We collect information when you create an account and use the Platform. We also collect
information you share with us from third-party social network providers, and technical
and behavioral information about your use of the Platform. We also collect information
contained in the messages you send through our Platform and information from your phone
book, if you grant us access to your phone book on your mobile device. More information
about the categories and sources of information
is provided below.
Information you choose to provide
We may receive the information described in this Privacy Policy from other sources, such
as:
Social Media. if you choose to link or sign up using your social
network (such as Facebook, Twitter, Instagram, or Google), we may collect information
from these social media services, including your
contact lists for these services and information relating to your use of the Platform in
relation to these services.
Third-Party Services. We may collect information about you from
third-party services, such as advertising partners and analytics providers.
Other Users of the Platform. Sometimes other users of the Platform
may provide us information about you, including through customer service inquiries.
Other Sources. We may collect information about you from other
publicly available sources.
Information we collect automatically
We automatically collect certain information from you when you use the Platform,
including internet or other network activity information such as your IP address,
geolocation-related data (as described below), unique device identifiers, browsing and
search
history (including content you have viewed in the Platform), and Cookies (as defined
below).
Usage Information
We collect information regarding your use of the Platform and any other User Content
that you generate through and broadcast on our Platform. We also link your subscriber
information with your activity on our Platform across all your devices using your
email, phone number, or similar information.
Device Information
We collect information about the device you use to access the Platform, including your
IP address, unique device identifiers, model of your device, your mobile carrier, time
zone setting, screen resolution, operating system, app and file names and types,
keystroke patterns or rhythms, and platform.
Location data
We collect information about your location, including location information based on your
SIM card and/or IP address. With your permission, we may also collect Global Positioning
System (GPS) data.
Messages
We collect and process, which includes scanning and analyzing, information you provide
in the context of composing, sending, or receiving messages through the Platform’s
messaging functionality. That information includes the content of the message and
information about when the message has been sent, received and/or read, as well as the
participants of the communication. Please be aware that messages sent to other users of
the Platform will be accessible by those users
and that we are not responsible for the manner in which those users use or disclose
messages.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising
through our Websites. These companies may use information about your visits to this and
other websites in order to provide relevant advertisements about goods and services
that you may be interested in. They may also employ technology that is used to measure
the effectiveness of advertisements. This can be accomplished by them using cookies or
web beacons to collect information about your
visits to this and other sites in order to provide relevant advertisements about goods
and services of potential interest to you. The information collected through this
process does not enable us or them to identify your
name, contact details or other details that directly identify you unless you choose to
provide these.
Metadata
When you upload User Content, you automatically upload certain metadata that is
connected to the User Content. Metadata describes other data and provides information
about your User Content that will not always be evident to
the viewer. In connection with your User Content the metadata can describe how, when,
and by whom the piece of User Content was collected and how that content is formatted.
It also includes information, such as your account
name, that enables other users to trace back the User Content to your user account.
Additionally, metadata will consist of data that you chose to provide with your User
Content, e.g. any hashtags used to mark keywords to
the video and captions.
Cookies
We and our service providers and business partners use cookies and other similar
technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically
collect information, measure and analyze which web pages you
click on and how you use the Platform, enhance your experience using the Platform,
improve the Platform, and provide you with targeted advertising on the Platform and
elsewhere across your different devices. Cookies are
small files which, when placed on your device, enable the Platform to provide certain
features and functionality. Web beacons are very small images or small pieces of data
embedded in images, also known as “pixel tags”
or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a
description of the page where the pixel tag is placed, and similar information from your
computer or device. To learn how to disable Cookies,
see the “Your choices” section below.
Additionally, we allow these service
providers and business partners to collect information about your online activities
through Cookies. We and our service providers and business
partners link your contact or subscriber information with your activity on our Platform
across all your devices, using your email or other log-in or device information. Our
service providers and business partners may use
this information to display advertisements on our Platform and elsewhere online and
across your devices tailored to your interests, preferences, and characteristics. We are
not responsible for the privacy practices of these
service providers and business partners, and the information practices of these service
providers and business partners are not covered by this Privacy Policy.
We may aggregate or de-identify the information described above. Aggregated or
de-identified data is not subject to this Privacy Policy.
How we use your information
As explained below, we use your information to fulfill and enforce our Terms of Service,
to improve and administer the Platform, and to allow you to use its functionalities. We
may also use your information to, among other
things, show you suggestions, promote the Platform, and customize your ad experience.
We generally use the information we collect:
• to fulfill requests for products,
services, Platform functionality, support and information for internal operations,
including troubleshooting, data analysis, testing,
research, statistical, and survey purposes and to solicit your feedback
• to
customize the content you see when you use the Platform. For example, we may provide you
with services based on the country settings
you have chosen or show you content that is similar to content that you liked or
interacted with
• to send promotional materials from us or on behalf of our
affiliates and trusted third parties
• to improve
and develop our Platform and conduct product development
• to measure and
understand the effectiveness of the advertising we serve to you and others and to
deliver targeted advertising • to make suggestions and
provide a customized ad experience
• to support the social functions of the
Platform, including to permit you and other users to connect with each other through the
Platform and for you and other users to share,
download, and otherwise interact with User Content posted through the Platform
•
to use User Content as part of our advertising and marketing campaigns to promote the
Platform
• to understand how you use
the Platform, including across your devices
• to infer additional information
about you, such as your age, gender, and interests
• to help us detect abuse,
fraud, and illegal activity on the Platform
• to ensure that you are old enough
to use the Platform (as required by law)
• to communicate with you, including to
notify you about changes in our services
• to announce you as a winner of our
contest,
sweepstakes, or promotions if permitted by the promotion rule, and to send you any
applicable prizes
• to enforce our terms, conditions, and policies
•
consistent with your permissions, to provide you with
location-based services, such as advertising and other personalized content
• to
inform our algorithms
• to combine all the information we collect or receive
about you for any of the foregoing purposes
• for any other purposes disclosed
to you at the time we collect your information or pursuant to your consent.
How we share your information
We are committed to maintaining your trust, and while ZERO10 does not sell personal
information to third parties, we want you to understand when and with whom we may share
the information we collect for business purposes.
Service Providers and Business Partners
We share the categories of personal information listed above with service providers and
business partners to help us perform business operations and for business purposes,
including research, payment processing and transaction
fulfillment, database maintenance, administering contests and special offers, technology
services, deliveries, email deployment, advertising, analytics, measurement, data
storage and hosting, disaster recovery, search engine
optimization, marketing, and data processing.
Within Our Corporate Group
We may share your information with a parent, subsidiary, or other affiliate of our
corporate group.
In Connection with a Sale, Merger, or Other Business Transfer
We may share your information in connection with a substantial corporate transaction,
such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely
event of bankruptcy.
For Legal Reasons
We may disclose your information to respond to subpoenas, court orders, legal process,
law enforcement requests, legal claims, or government inquiries, and to protect and
defend the rights, interests, safety, and security of
Dutchess Management LLC, the Platform, our affiliates, users, or the public. We may also
share your information to enforce any terms applicable to the Platform, to exercise or
defend any legal claims, and comply with any
applicable law.
With Your Consent
We may share information for other purposes pursuant to your consent or with your
further direction.
If you access third-party services, such as Facebook, Google,
or Twitter, to login to the Platform or to share information
about your usage on the Platform with others, these third-party services may be able to
collect information about you, including information about your activity on the
Platform, and they may notify your connections on the
third-party services about your use of the Platform, in accordance with their privacy
policies.
If you choose to engage in public activities on the Platform, you
should be aware that any information you share may
be read, collected, or used by other users. You should use caution in disclosing
personal information while engaging. We are not responsible for the information you
choose to submit.
Your Rights
You may submit a request to access or delete the information we have collected about you
by sending your request to us at the email or physical address provided in the Contact
section at the bottom of this policy. We will respond
to your request consistent with applicable law and subject to proper verification. And
we do not discriminate based on the exercise of any privacy rights that you might have.
Your Choices
• You may be able to refuse or disable Cookies by adjusting your browser settings.
Because each browser is different, please consult the instructions provided by your
browser. Please note that you may need to take additional steps to refuse or disable
certain types of Cookies. For example, due to differences in how browsers and mobile
apps function, you may need to take different steps to disable Cookies used for targeted
advertising in a browser and to disable targeted
advertising for a mobile application, which you may control through your device settings
or mobile app permissions. In addition, your choice to disable cookies is specific to
the particular browser or device that you are
using when you disable cookies, so you may need to separately disable cookies for each
type of browser or device. If you choose to refuse, disable, or delete Cookies, some of
the functionality of the Platform may no longer
be available to you. Without this information, we are not able to provide you with all
the requested services, and any differences in services are related to your information.
•
You can manage third-party advertising preferences for some of the third parties we work
with to serve advertising across the Internet by using the choices available at
www.networkadvertising.org/managing/opt_out.asp and
www.aboutads.info/choices.
• Your mobile device may include a feature that allows you to opt out of some
types of targeted advertising ("Limit Ad Tracking" on iOS and "Opt out of Interest-Based
Ads" on Android).
• You can opt out of marketing or advertising emails by utilizing the
“unsubscribe” link or mechanism noted in marketing or advertising emails.
• You
can switch off GPS location information functionality
on your mobile device if you do not wish to share GPS information.
• If you
have registered for an account you may access, review, and update certain personal
information that you have provided to us by logging
into your account and using available features and functionalities.
• Some
browsers transmit "do-not-track" signals to websites. Because of differences in how
browsers incorporate and activate this feature, it
is not always clear whether users intend for these signals to be transmitted, or whether
they even are aware of them. We currently do not take action in response to these
signals.
Security
We use reasonable measures to help protect information from loss, theft, misuse and
unauthorized access, disclosure, alteration, and destruction. You should understand that
no data storage system or transmission of data over
the Internet or any other public network can be guaranteed to be 100 percent secure.
Please note that information collected by third parties may not have the same security
protections as information you submit to us, and
we are not responsible for protecting the security of such information.
Children
ZERO10 does not knowingly collect information from children under the age of 13. If we
become aware that personal information has been collected on the Platform from a person
under the age of 13 we will delete this information
and terminate the person’s account. If you believe that we have collected information
from a child under the age of 13 on the Platform, contact us at: support@zero10.app.
Other Rights
Sharing for Direct Marketing Purposes (Shine the Light)
If you are a California resident, once a calendar year, you may be entitled to obtain
information about personal information that we shared, if any, with other businesses for
their own direct marketing uses. If applicable,
this information would include the categories of customer information, as well as the
names and addresses of those businesses with which we shared customer information for
the immediately prior calendar year. To submit
a request, contact us at support@zero10.app.
Content Removal for Users Under 18
Users of the Platform who are California residents and are under 18 years of age may
request and obtain removal of User Content they posted by contacting us at:
support@zero10.app. All requests must be labeled "California Removal
Request" on the email subject line. All requests must provide a description of the User
Content you want removed and information reasonably sufficient to permit us to locate
that User Content. We do not accept California
Removal Requests via postal mail, telephone, or facsimile. We are not responsible for
notices that are not labeled or sent properly, and we may not be able to respond if you
do not provide adequate information. Please note
that your request does not ensure complete or comprehensive removal of the material. For
example, materials that you have posted may be republished or reposted by another user
or third party.
Changes
We may update this Privacy Policy from time to time. When we update the Privacy Policy,
we will notify you by updating the “Last Updated” date at the top of this policy and
posting the new Privacy Policy and providing any other
notice required by applicable law. We recommend that you review the Privacy Policy each
time you visit the Platform to stay informed of our privacy practices.
Contact
Questions, comments and requests regarding this policy should be addressed to support@zero10.app.
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