Privacy Policy
(If you are a user having your usual residence in the US)
Welcome to ZERO10 (the “Platform”). The Platform is provided
and controlled by ZERO10, Inc. (“ZERO10”, “we” or “us”). We
are committed to protecting and respecting your privacy. This
Privacy Policy covers the experience we provide for users age
13 and over on our Platform.
Capitalized terms
that are not defined in this policy have the meaning given to
them in the Terms of Service.
What information do we collect?
We collect information when you create an account and use the
Platform. We also collect information you share with us from
third-party social network providers, and technical and
behavioral information about your use of the Platform. We also
collect information contained in the messages you send through
our Platform and information from your phone book, if you
grant us access to your phone book on your mobile device. More
information about the categories and sources of information is
provided below.
Information you choose to provide
We may receive the information described in this Privacy
Policy from other sources, such as:
Social Media. if you choose to link or sign
up using your social network (such as Facebook, Twitter,
Instagram, or Google), we may collect information from these
social media services, including your contact lists for these
services and information relating to your use of the Platform
in relation to these services.
Third-Party Services. We may collect
information about you from third-party services, such as
advertising partners and analytics providers.
Other Users of the Platform. Sometimes
other users of the Platform may provide us information about
you, including through customer service inquiries.
Other Sources. We may collect information
about you from other publicly available sources.
Information we collect automatically
We automatically collect certain information from you when you
use the Platform, including internet or other network activity
information such as your IP address, geolocation-related data
(as described below), unique device identifiers, browsing and
search history (including content you have viewed in the
Platform), and Cookies (as defined below).
Usage Information
We collect information regarding your use of the Platform and
any other User Content that you generate through and broadcast
on our Platform. We also link your subscriber information with
your activity on our Platform across all your devices using
your email, phone number, or similar information.
Device Information
We collect information about the device you use to access the
Platform, including your IP address, unique device
identifiers, model of your device, your mobile carrier, time
zone setting, screen resolution, operating system, app and
file names and types, keystroke patterns or rhythms, and
platform.
Location data
We collect information about your location, including location
information based on your SIM card and/or IP address. With
your permission, we may also collect Global Positioning System
(GPS) data.
Messages
We collect and process, which includes scanning and analyzing,
information you provide in the context of composing, sending,
or receiving messages through the Platform’s messaging
functionality. That information includes the content of the
message and information about when the message has been sent,
received and/or read, as well as the participants of the
communication. Please be aware that messages sent to other
users of the Platform will be accessible by those users and
that we are not responsible for the manner in which those
users use or disclose messages.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile
device to serve advertising through our Websites. These
companies may use information about your visits to this and
other websites in order to provide relevant advertisements
about goods and services that you may be interested in. They
may also employ technology that is used to measure the
effectiveness of advertisements. This can be accomplished by
them using cookies or web beacons to collect information about
your visits to this and other sites in order to provide
relevant advertisements about goods and services of potential
interest to you. The information collected through this
process does not enable us or them to identify your name,
contact details or other details that directly identify you
unless you choose to provide these.
Metadata
When you upload User Content, you automatically upload certain
metadata that is connected to the User Content. Metadata
describes other data and provides information about your User
Content that will not always be evident to the viewer. In
connection with your User Content the metadata can describe
how, when, and by whom the piece of User Content was collected
and how that content is formatted. It also includes
information, such as your account name, that enables other
users to trace back the User Content to your user account.
Additionally, metadata will consist of data that you chose to
provide with your User Content, e.g. any hashtags used to mark
keywords to the video and captions.
Cookies
We and our service providers and business partners use cookies
and other similar technologies (e.g. web beacons, flash
cookies, etc.) (“Cookies”) to automatically collect
information, measure and analyze which web pages you click on
and how you use the Platform, enhance your experience using
the Platform, improve the Platform, and provide you with
targeted advertising on the Platform and elsewhere across your
different devices. Cookies are small files which, when placed
on your device, enable the Platform to provide certain
features and functionality. Web beacons are very small images
or small pieces of data embedded in images, also known as
“pixel tags” or “clear GIFs,” that can recognize Cookies, the
time and date a page is viewed, a description of the page
where the pixel tag is placed, and similar information from
your computer or device. To learn how to disable Cookies, see
the “Your choices” section below.
Additionally, we allow these service providers and business
partners to collect information about your online activities
through Cookies. We and our service providers and business
partners link your contact or subscriber information with your
activity on our Platform across all your devices, using your
email or other log-in or device information. Our service
providers and business partners may use this information to
display advertisements on our Platform and elsewhere online
and across your devices tailored to your interests,
preferences, and characteristics. We are not responsible for
the privacy practices of these service providers and business
partners, and the information practices of these service
providers and business partners are not covered by this
Privacy Policy.
We may aggregate or de-identify
the information described above. Aggregated or de-identified
data is not subject to this Privacy Policy.
How we use your information
As explained below, we use your information to fulfill and
enforce our Terms of Service, to improve and administer the
Platform, and to allow you to use its functionalities. We may
also use your information to, among other things, show you
suggestions, promote the Platform, and customize your ad
experience.
We generally use the information we collect:
• to fulfill requests for products, services, Platform
functionality, support and information for internal
operations, including troubleshooting, data analysis, testing,
research, statistical, and survey purposes and to solicit your
feedback
• to customize the content you see when you use the Platform.
For example, we may provide you with services based on the
country settings you have chosen or show you content that is
similar to content that you liked or interacted with
• to send promotional materials from us or on behalf of our
affiliates and trusted third parties
• to improve and develop our Platform and conduct product
development
• to measure and understand the effectiveness of the
advertising we serve to you and others and to deliver targeted
advertising • to make suggestions and provide a customized ad
experience
• to support the social functions of the Platform, including
to permit you and other users to connect with each other
through the Platform and for you and other users to share,
download, and otherwise interact with User Content posted
through the Platform
• to use User Content as part of our advertising and marketing
campaigns to promote the Platform
• to understand how you use the Platform, including across
your devices
• to infer additional information about you, such as your age,
gender, and interests
• to help us detect abuse, fraud, and illegal activity on the
Platform
• to ensure that you are old enough to use the Platform (as
required by law)
• to communicate with you, including to notify you about
changes in our services
• to announce you as a winner of our contest, sweepstakes, or
promotions if permitted by the promotion rule, and to send you
any applicable prizes
• to enforce our terms, conditions, and policies
• consistent with your permissions, to provide you with
location-based services, such as advertising and other
personalized content
• to inform our algorithms
• to combine all the information we collect or receive about
you for any of the foregoing purposes
• for any other purposes disclosed to you at the time we
collect your information or pursuant to your consent.
How we share your information
We are committed to maintaining your trust, and while ZERO10
does not sell personal information to third parties, we want
you to understand when and with whom we may share the
information we collect for business purposes.
Service Providers and Business Partners
We share the categories of personal information listed above
with service providers and business partners to help us
perform business operations and for business purposes,
including research, payment processing and transaction
fulfillment, database maintenance, administering contests and
special offers, technology services, deliveries, email
deployment, advertising, analytics, measurement, data storage
and hosting, disaster recovery, search engine optimization,
marketing, and data processing.
Within Our Corporate Group
We may share your information with a parent, subsidiary, or
other affiliate of our corporate group.
In Connection with a Sale, Merger, or Other Business Transfer
We may share your information in connection with a substantial
corporate transaction, such as the sale of a website, a
merger, consolidation, asset sale, or in the unlikely event of
bankruptcy.
For Legal Reasons
We may disclose your information to respond to subpoenas,
court orders, legal process, law enforcement requests, legal
claims, or government inquiries, and to protect and defend the
rights, interests, safety, and security of Dutchess Management
LLC, the Platform, our affiliates, users, or the public. We
may also share your information to enforce any terms
applicable to the Platform, to exercise or defend any legal
claims, and comply with any applicable law.
With Your Consent
We may share information for other purposes pursuant to your
consent or with your further direction.
If you access third-party services, such as Facebook, Google,
or Twitter, to login to the Platform or to share information
about your usage on the Platform with others, these
third-party services may be able to collect information about
you, including information about your activity on the
Platform, and they may notify your connections on the
third-party services about your use of the Platform, in
accordance with their privacy policies.
If you choose to engage in public activities on the Platform,
you should be aware that any information you share may be
read, collected, or used by other users. You should use
caution in disclosing personal information while engaging. We
are not responsible for the information you choose to submit.
Your Rights
You may submit a request to access or delete the information
we have collected about you by sending your request to us at
the email or physical address provided in the Contact section
at the bottom of this policy. We will respond to your request
consistent with applicable law and subject to proper
verification. And we do not discriminate based on the exercise
of any privacy rights that you might have.
Your Choices
• You may be able to refuse or disable Cookies by adjusting
your browser settings. Because each browser is different,
please consult the instructions provided by your browser.
Please note that you may need to take additional steps to
refuse or disable certain types of Cookies. For example, due
to differences in how browsers and mobile apps function, you
may need to take different steps to disable Cookies used for
targeted advertising in a browser and to disable targeted
advertising for a mobile application, which you may control
through your device settings or mobile app permissions. In
addition, your choice to disable cookies is specific to the
particular browser or device that you are using when you
disable cookies, so you may need to separately disable cookies
for each type of browser or device. If you choose to refuse,
disable, or delete Cookies, some of the functionality of the
Platform may no longer be available to you. Without this
information, we are not able to provide you with all the
requested services, and any differences in services are
related to your information.
• You can manage third-party advertising preferences for some
of the third parties we work with to serve advertising across
the Internet by using the choices available at
www.networkadvertising.org/managing/opt_out.asp and
www.aboutads.info/choices.
• Your mobile device may include a feature that allows you to
opt out of some types of targeted advertising ("Limit Ad
Tracking" on iOS and "Opt out of Interest-Based Ads" on
Android).
• You can opt out of marketing or advertising emails by
utilizing the “unsubscribe” link or mechanism noted in
marketing or advertising emails.
• You can switch off GPS location information functionality on
your mobile device if you do not wish to share GPS
information.
• If you have registered for an account you may access,
review, and update certain personal information that you have
provided to us by logging into your account and using
available features and functionalities.
• Some browsers transmit "do-not-track" signals to websites.
Because of differences in how browsers incorporate and
activate this feature, it is not always clear whether users
intend for these signals to be transmitted, or whether they
even are aware of them. We currently do not take action in
response to these signals.
Security
We use reasonable measures to help protect information from
loss, theft, misuse and unauthorized access, disclosure,
alteration, and destruction. You should understand that no
data storage system or transmission of data over the Internet
or any other public network can be guaranteed to be 100
percent secure. Please note that information collected by
third parties may not have the same security protections as
information you submit to us, and we are not responsible for
protecting the security of such information.
Children
ZERO10 does not knowingly collect information from children
under the age of 13. If we become aware that personal
information has been collected on the Platform from a person
under the age of 13 we will delete this information and
terminate the person’s account. If you believe that we have
collected information from a child under the age of 13 on the
Platform, contact us at:
support@zero10.app.
Other Rights
Sharing for Direct Marketing Purposes (Shine the Light)
If you are a California resident, once a calendar year, you
may be entitled to obtain information about personal
information that we shared, if any, with other businesses for
their own direct marketing uses. If applicable, this
information would include the categories of customer
information, as well as the names and addresses of those
businesses with which we shared customer information for the
immediately prior calendar year. To submit a request, contact
us at support@zero10.app.
Content Removal for Users Under 18
Users of the Platform who are California residents and are
under 18 years of age may request and obtain removal of User
Content they posted by contacting us at: support@zero10.app.
All requests must be labeled "California Removal Request" on
the email subject line. All requests must provide a
description of the User Content you want removed and
information reasonably sufficient to permit us to locate that
User Content. We do not accept California Removal Requests via
postal mail, telephone, or facsimile. We are not responsible
for notices that are not labeled or sent properly, and we may
not be able to respond if you do not provide adequate
information. Please note that your request does not ensure
complete or comprehensive removal of the material. For
example, materials that you have posted may be republished or
reposted by another user or third party.
Changes
We may update this Privacy Policy from time to time. When we
update the Privacy Policy, we will notify you by updating the
“Last Updated” date at the top of this policy and posting the
new Privacy Policy and providing any other notice required by
applicable law. We recommend that you review the Privacy
Policy each time you visit the Platform to stay informed of
our privacy practices.
Contact
Questions, comments and requests regarding this policy should
be addressed to
support@zero10.app.
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